Shipping policy
Order Processing Time
All orders are processed withinΒ 3-5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates
We offer both Standard and Express shipping options. Shipping charges for your order will be calculated and displayed at checkout.
We ship via UkrPoshta, UPS, FedEx, and Nova Global to provide you with the best possible service.
Estimated delivery times are as follows:
- USA:10-25 business days
- Europe: 10-25 business days
- The Americas: 10-45 business days
- Asia: 20-45 business days
- Australia & Oceania: 20-45 business days
- Africa: 20-45 business days
Please note that these are estimates and not guaranteed delivery times.
Force Majeure
Please be aware that shipping times may be affected by factors beyond our control, such as natural disasters, political unrest, or other force majeure events. In such cases, delivery times may be extended. We appreciate your patience and understanding.
Customs, Duties, and Taxes
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. The buyer is responsible for all additional payments and customs fees. We are not responsible for these charges if they are applied and they are your responsibility as the customer.
Order Cancellation
You may cancel your order for a full refund at any time before it has been shipped. If your order has already been shipped, a cancellation is only possible after the item has been returned to us in accordance with our return policy. To cancel an order, please contact us immediately.
Payment Methods
We currently accept payments through PayPal and Payoneer.
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